Sin Leong Lee has a team of Area Supervisors providing maintenance & customer service. They are responsible for customers in their designated area, providing regular quarterly visitation service, checking all brewing utensils, water boilers, warmers, cups and teaspoons, etc… used by customers and carry out necessary replacement, replenishment or on-site repair.

However, their main important task is to be on standby, readily available for emergency maintenance and quality complaint services for every customer of Sin Leong Lee. They have the expertise to repair all types of water boilers and appliances, effectively handle customer complaints on quality and going out of their way to meet all customer needs.

新隆利也拥有一支专门负责送货的物流团队。他们态度诚恳，工作勤奋，每天清晨四点准时出发，按照公司前一天规划好的行程，风雨不改地将新隆利咖啡粉与茶粉送达客户处。